Regional support

How to reach us, and what to have ready when you do.

United States

This website and the offer it promotes are aimed at customers in the United States. Support is provided in English.

Email contact@taffy-pease.com or call (801) 523-6763, Monday to Friday. Toll costs may apply if a call is made to any of our listed phone numbers.

What to include in your message

The email address you used at sign-up.
The date of the charge you are asking about, if it concerns billing.
Your Windows version and, if relevant, the exact error message you see.

Billing and cancellation

Sign-up and billing do not take place on taffy-pease.com. They take place on the sign-up page that the buttons on this website lead to. If you want to cancel or ask for a refund, see refunds and cancellation.

Technical support for the software

Questions about how to use a specific tool inside System Mechanic® are answered fastest by the product help documentation, which is available from within the software itself. iolo technologies, LLC also offers live chat support on iolo.com.

Operator of this website

REGIOSUS, S.L., C/ Llorenç Vicens 3, 4º, 07002 Palma, Spain, registration number B13828900.